Enterprise Financial Management Solutions | Business Process Management (BPM) | Budgeting, Financial Planning and Analysis | Business Intelligence Solutions | Financial Services (General) | Data Security | Compliance Management/ Sarbanes-Oxley Compliance | Treasury / Cash / Risk Management | Customer Relationship Management (CRM) | Banking (General)

Research

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Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 25, 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization’s core insurance application running on Windows terminal Servers. They turned to Ericom to meet those needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Financial Services Companies Need Online Backup by i365, A Seagate Company March 2008 - (Free Research) Financial services companies face the same issues as any IT organization when it comes to data protection. Read this white paper to learn why online backup is a perfect solution for addressing the needs of organizations like financial services companies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation. September 2008 - (Free Research) Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by CDC Software September 2008 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility Trends in Financial Services by Avaya, Inc August 2008 - (Free Research) Research by Forrester on unified communications in financial services revealed that 50% of their employees are mobile 25% of the time during the work week. This paper explores what firms are doing to optimize their mobile workers’ performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Safeguarding Confidence in the Financial Services Industry by Tripwire Inc August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Video Is Strategic in Financial Services by TANDBERG. March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Strategic Performance in Banks and Financial Services Firms: From 'Going Through the Motions' to Best Practice by Actuate Corporation. July 2008 - (Free Research) This paper outlines key measures and best practices for financial services organizations to develop successful approaches to Strategic Performance Management (SPM). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007 by SAS Institute Inc. September 2008 - (Free Research) This report presents the 2007 results of SAS’ annual international benchmark survey on enterprise risk management (ERM) in the financial services industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Customer Correspondence for Financial Services by EMC Corporation. August 2008 - (Free Research) Aite Group surveyed people who were either within five years of retiring or within five years of having been retired. Read this survey to learn their preferences of technology requirements for meeting on-demand document management capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Services & Consumer Credit: A Primary Target for Fraud by iovation, Inc. April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services. by Portrait Software. September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG Inc April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence through Enterprise Intelligence: Building Competitive Advantage in Financial Services by Actuate Corporation. July 2008 - (Free Research) In this videocast Rod Nelsestuen describes how leading financial institutions are improving and achieving operational excellence through enterprise intelligence, while at the same time building competitive advantages. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Businesses Bank on SSL Solutions by VeriSign Inc. September 2008 - (Free Research) Most individuals see themselves as potential prey to any number of electronic crimes. Read this white paper to learn more about SSL Solutions and how you can help your company protect and reassure its clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) MarkMonitor AntiPhishing Solutions selected for its leading fraud prevention technology and global web site shutdown services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lending and Credit Solution Brief by ILOG Inc April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc. August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations worldwide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG Inc April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Get Ready for Markets in Financial Instruments Directive (MiFID): Implications of Level 2 by ILOG Inc April 2008 - (Free Research) This white paper details the benefits associated with Business Rule Management Systems (BRMS) and highlights the business and technological impact of the Markets in Financial Instruments Directive (MiFID). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI Compliance - Which Tools Work Best by Vericept Corporation June 2008 - (Free Research) This white paper discusses the advantages of using the Vericept product suite to satisfy the more critical Payment Card Industry (PCI) requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Reports 321% ROI Through Device-Based Fraud Management by iovation, Inc. July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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