InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
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Customer Relationship Management (CRM) | Customer Service (General) | Business Process Management (BPM) | Business Intelligence Solutions | Customer Experience Management (CEM) | Sales Management | Customer Information Management/ Customer Databases | Software Configuration Management (SCM) | WAN/ LAN Solutions | Data Center Management

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Critical Success Factors Deploying Pervasive BI by Informatica September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing. (WHITE PAPER) GO TO WHITE PAPER

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Risk Management and Product Delivery in Consumer Lending by ILOG, Inc. (BRMS) September 2008 - (Free Research) Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks September 2008 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profile: DCA Manufacturing by Exact Software October 2008 - (Free Research) Read how Exact MAX and Exact Synergy provided the structure, integration, and automation DCA needed to more effectively manage important back-office production data and the front-office communication issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Shared Services: Commercial Models – Enabling Sharing by IBM May 2008 - (Free Research) The Shared Services agenda is now well established in the public sector. This paper discusses with the best functional and technical solutions for Shared Services, without the appropriate legal, governance and commercial structures in place. (WHITE PAPER) GO TO WHITE PAPER

Service Level Management: On the Level by Nimsoft, Inc. August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining Operations by Integrating Front- And Back-Office Functions by Cisco Systems, Inc. February 2008 - (Free Research) A computer networking system combined with front- and back-office business software applications can help you fill the integration bill. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Everything You Don't Know about Desktop Search by ISYS Search Software May 2008 - (Free Research) Discover the difference between today's newer consumer desktop search products and the mature, tried-and-true business-oriented solutions. Includes a 12-step checklist to help you better evaluate desktop search for the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders by SAS Institute Inc. September 2008 - (Free Research) Discover how easy it is to integrate, streamline and optimize your risk processes by participating in this exciting live broadcast. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Operational Business Intelligence: A Benefit to Your Customer and Your Business by Pitney Bowes Group 1 Software September 2008 - (Free Research) An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business. It also lends itself to a fairly direct ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Mobile UC – Where UC Meets Enterprise Mobility by Siemens Enterprise Communications October 2008 - (Free Research) In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Rightsizing Blades for the Midmarket by Hewlett-Packard Company October 2008 - (Free Research) this white paper examines the requirements for servers, storage, and blade systems in the mid-market and how to apply blades to your data center in a cost effective manner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Human Resources (HR) Organizations Use Workforce Management to Impact Productivity & Performance by Infor March 2008 - (Free Research) Learn how to improve workforce productivity and business performance by focusing on front line people processes and enhancing the strategic value of human resources (HR). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Security SaaS Makes Sense Today by Webroot Software, Inc. October 2008 - (Free Research) Corporate IT teams are waging a significant security battle on two fronts these days: stopping attacks via the Web and through email. This paper outlines seven reasons for adopting SaaS security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: How to Enforce an Always-On Security Posture by Lumension Security July 2008 - (Free Research) Listen to this podcast to discover how Shiseido, one of the largest cosmetic companies in the world, improved their overall security and global compliance initiatives while reducing costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Attacking DR with Better Data Management by EMC Partner Organization July 2008 - (Free Research) View this Videocast, featuring disaster recovery expert, Jon William Toigo, to learn how using better data management practices can result in improved disaster recovery. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online - GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Clouds on the Horizon - Managing Virtualized Data Centers Now and in the Future by Akorri October 2008 - (Free Research) Virtualization technology is revolutionizing IT, it has taken root in large, medium and small enterprises throughout the world, and we are only just beginning to fully grasp the transformational potential of this technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-LOAN Maintains Reputation as a Privacy Leader with Symantec Data Loss Prevention by Symantec Corporation September 2008 - (Free Research) Because E-LOAN’s brand image depends on its privacy protection as much as its lending and savings offerings, the company must take decisive steps to maintain the high degree of trust it has earned. This paper explains those steps. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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